The Silobreaker Weekly Geopolitical Risk Briefs

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Frequently asked questions

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  • How can I request a quote?

    Please contact us

  • What is Silobreaker and how is it delivered?

    Silobreaker is a hosted SaaS platform delivered through your web browser

  • Is Silobreaker a TIP?

    Silobreaker is not a traditional TIP (Threat Intelligence Platform). Although it does manage IOCs and other technical data from structured threat feeds, its primary focus is on processing text-heavy unstructured data from external sources

  • What pricing model does Silobreaker provide?

    Silobreaker is offered on a yearly subscription basis, subject to our terms of use

  • What factors determine the pricing of Silobreaker?

    Pricing is based on the number of user accounts and which premium content sets and services are needed

  • Is Silobreaker available on a package basis?

    Several subscription packages are available, including for volume and multi-year discounts

  • What is the minimum subscription period?

    The minimum subscription period is 12 months

  • What is included when I purchase Silobreaker?

    Enterprise subscriptions include out-of-the-box:

    – Aggregated data in 21 languages from millions of open web sources
    – User accounts and administration tools
    – Subject to fair use, unlimited: visualisations, searches, dashboards, watchlists and email alerts
    – Onboarding and support from our customer success team

  • Can you add your own data to Silobreaker, or data received from external providers?

    The platform is data agnostic. You can upload your own data within the platform itself, via email or using Silobreaker’s API. We partner with the best available premium source vendors, integrating their data, feeds and finished intelligence reports into Silobreaker.  For more information see Data Integration Partners

  • Is it possible to use email as a data source?

    Yes, Silobreaker is capable of collecting emails from many sources, including ISACs, law enforcement agencies and via subscriptions to other data providers. All content in the platform is tagged automatically and can be searched, referenced and reported on

  • Does Silobreaker use Generative Artificial Intelligence (Gen AI)?

    Silobreaker includes ML, AI and Gen AI features to augment human expertise, including automated processing, contextual awareness and on-demand summaries. AI features are configurable on a per-customer basis. For more information see Silobreaker AI

  • How much customisation is included when purchasing Silobreaker?

    Dashboards, watchlists, source lists, reports and alerts are tailored to every customer’s use-cases and requirements

  • What integrations are available with Silobreaker?

    We offer ready-made integrations with SIEMs, TIPs and other downstream tools. The intelligence from Silobreaker can be integrated into each customer’s security and workflow tools. An API is available for custom integrations

  • Does Silobreaker offer downstream ticketing options?

    Silobreaker’s Tickets feature enables teams to manage and fulfil Requests for Information (RFIs) and outbound incidents surfaced from the platform. Creation and response to tickets is possible by email, and a ticketing API is available for integrating with other services. From April 2025, an integration with ServiceNow ITSM will be available

  • How much training and support is provided?

    Silobreaker offers support and services tailored to the needs, requirements, and preferences of our customers. For more information see Silobreaker Services

  • What user support is available?

    Standard technical support is included in every subscription

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